Refund Policy

Email [email protected] within 14 days of your first payment and we will refund it in full. No reason is required.

If a renewal charge catches you by surprise, contact us within 14 days and, provided you have made no substantial use of the new period, we will refund it and cancel the subscription. Duplicate charges, unauthorised charges, post-cancellation charges, and substantial service failures are always put right.

Fully used billing periods, accounts terminated for breach of the Terms, and dissatisfaction with investment performance are not normally refundable, except where mandatory law applies.

Email [email protected] from your account email with the charge date and amount or Paddle order number. We reply within 2 business days. Approved refunds are issued within 5 business days to the original payment method; banks may take another 5–10 business days.

Paddle.com is the Merchant of Record and merchant on your statement, so refunds are issued through Paddle. You may contact us at [email protected] or Paddle at paddle.net.

Nothing limits mandatory consumer rights, including Brazilian Consumer Protection Code Art. 49 or equivalent EU and UK cooling-off rights. Contact: [email protected].